Hamed Yahyaei - About Me

Customer Success and Skill Capture at Scania Group

Senior UX/CX/Service Designer & Design Leader in action

VW Group Digital Meetup Co-founder & core team member

VW Group Future Heads member

Board Member, Trustee and Elected Representative, Scania Leadership working group member, co-leader of Scania Corporate Culture at Akademikerföreningen (Union for University Graduates at Scania)

Member of the highest decision-making council at AKAVIA, representing Scania from Sweden's private sector.

IxDF Sweden and Interaction Design Foundation Europe Manager

UX Ambassador and Jury Member at UX Design Awards in 2023

Speaker at UX Nordics, CAR-HMI, Interaction Week, ...

GLOBAL DIGITAL TRANSFORMATION & CUSTOMER EXPERIENCE SUMMIT

IxDA Local Leader in Sweden

Service Design Global Conference Director in 2021

Design Leadership Forum Member

MiroX User Group Leader

Entrepreneurship and Innovation Mentor for Master students at Lund University

Mentor for the Master program of International Business & Management at SSE (Stockholm School of Economics)

Global #CXday, #IXDD, #GlobalGovJam and #GlobalGoals Jam Organiser in Sweden

UX, CX, and Service Design Mentor in multiple global design communities and platforms

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🏆🥇 Awards & UX, CX, Service Design Certifications

OpenHack 2016 – Winner of Best Visual Experience Award – Ideon Innovation Center, Lund.

Google Developer Challenge 2018 –Granted Scholarship for the Front-End Web Developer.

Best in class Distinction with 100% scores of the Service Design and User Cantered Design courses.

InnoCarnival Skåne 2018 – Winner of 3rd place – GratisSUS 2030 for Sustainability – Malmö Live.

OpenHack 2018 – First Place Winner – Smart Cities & Sustainability – IKEA IT Center, Helsingborg.

VOLVO Innovation Challenge 2018 – Winner for Transportation of Tomorrow – Göteborg, Sweden.

Organiser, Moderator and Facilitator of multiple series of professional design events and workshops within UI, UX, CX, Service Design, Systems Thinking, Design Sprint, Design Thinking and Co-creation.

Hamed Yahyaei is a Senior UX, CX, and Service Designer; Customer Success at Scania Group in Sweden; Board member and trustee at Scania Akademikerföreningen (Union for University Graduates, Scania Group ), Part of the Leadership group and Co-Leader of Scania Corporate Culture working groups at AF, Member of the highest decision making council at AKAVIA representing Scania from Sweden private sector; Scania Skill Capture Ambassador, and also Core team member & co-founder of VW Group Digital Meetup.

As a systems thinker and enterprise design thinking coach with more than a decade of professional experience in different design areas, he is involved in Design Leadership & Mentorship on a global scale via his various roles such as the Interaction Design Foundation (IxDF) Europe Manager; IxDA Local Leader in Sweden; UX Mentor at Nielsen Norman Group; UX Jury member and Ambassador at UX Design Awards, CX Mentor at CXPA; Service Design Global Conference Director team member in 2021 at SDN; Service Design Mentor & Course Training Reviewer at Service Design College; Entrepreneurship & Innovation Mentor for MSc students at Lund University and also SSE Mentor for Master program of International Business & Management at Stockholm School of Economics.

Hamed also won several awards like Best Visual Experience 2016 at OpenHack in Greater Copenhagen, VOLVO Innovation Challenge 2018 for Transportation of Tomorrow, and OpenHack 2018 Sweden First Place for Smart Cities & Sustainability.